Id verification supplier Telesign, a Proximus International firm, has teamed up with SaaS-based safe funds supplier PCI Pal.
The 2 corporations will supply a Fraud Administration Suite that makes use of Telesign Intelligence to supply fraud groups and AI bots with real-time threat intelligence earlier than probably fraudulent transactions happen.
Headquartered in Marina del Rey, California, Telesign made its Finovate debut at FinovateFall 2023.
A brand new partnership between id verification innovator Telesign, a Proximus International firm, and SaaS-based safe funds supplier PCI Pal will create a Fraud Administration Suite to assist worldwide companies leverage AI to determine fraudulent funds earlier than they happen.
The brand new resolution is designed to be particularly efficient in opposition to Card-Not-Current (CNP) assaults which are straightforward for fraudsters to make use of and troublesome for fraud prevention groups to cease earlier than they make their impression. As a result of fraudsters solely want the expiration date and three-digit CVV quantity with the intention to assume one other individual’s id over the telephone and make fraudulent transactions, such a fraud may be particularly troublesome for contact heart employees to detect.
The brand new providing from Telesign and PCI Pal gives brokers and AI bots with real-time threat insights earlier than the transaction begins. This reduces chargebacks and income loss, however doesn’t add friction to the shopper expertise. The answer leverages Telesign Intelligence, an AI-powered instrument that identifies fraudulent exercise by scoring the extent of transaction threat related to the telephone quantity getting used for the transaction. This rating can be utilized to find out whether or not or not the transaction ought to be allowed to undergo, blocked, or flagged for additional evaluate and extra verification.
“AI is remodeling how we strategy safety—not simply in detecting fraud, however in anticipating it,” PCI Pal CTO Mufti Monim mentioned. “This launch lays the groundwork for a extra clever and adaptive platform, that secures funds throughout all channels whereas enhancing each buyer and agent experiences. It’s step one in a broader roadmap to unify fraud prevention, compliance, and buyer expertise into one seamless, scalable platform.”
The partnership comes as Juniper Analysis stories that the price of cost fraud to customers and companies is anticipated to develop from $44 billion in 2024 to $109 billion in 2029. Additional, Juniper Analysis notes that 79% of corporations reported being victims of cost fraud assaults in 2024.
“Cost card fraud is a major problem for contact facilities, and this partnership addresses that situation by making voice-based interactions with enterprise extra trusted, seamless and safe,” Proximus International Enterprise Lead Rajdip Gupta mentioned. “Our work with PCI Pal aligns with our ongoing dedication to guard enterprises from evolving threats, with out disrupting the shopper expertise.”
Based in 2005 and headquartered in Marina del Rey, California, Telesign made its Finovate debut at FinovateFall 2023. On the convention, the corporate launched a brand new instrument that depicts dangers inherent within the onboarding course of and confirmed how corporations can mitigate the danger through clever telephone quantity evaluation and perception.
Picture by Jed Azzam
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