Quinte Monetary Applied sciences launched its dispute and fraud case administration platform CaseHUB this week.
The brand new providing is constructed for banks, credit score unions, fintechs, and credit score union service organizations (CUSOs) to assist them handle extra circumstances sooner and extra precisely.
Based in 2019, Quinte Monetary Applied sciences made its Finovate debut at FinovateSpring 2025 in San Diego, California.
New York-based Quinte Monetary Applied sciences has unveiled its next-generation fraud and dispute administration answer, CaseHUB. Designed for monetary establishments starting from banks and fintechs to credit score unions and credit score union service organizations (CUSOs), CaseHUB combines information, workflows, and analytics right into a single intelligence interface to assist FIs handle extra circumstances sooner and extra precisely.
CaseHUB empowers monetary establishments with pre-built workflows and built-in compliance options that assist them keep away from repetitive, handbook duties in addition to guarantee adherence to shifting regulatory insurance policies and mandates. With pragmatic AI, configurable processes, and end-to-end auditability, the platform accelerates dispute decision by way of an auto-decisioning functionality and leverages alert alerts and adaptive analytics to determine fraud patterns. Constructed-in workflows and compliance guidelines make case administration seamless throughout funds, channels, and features, enabling fraud and dispute administration groups to work extra effectively.
“Monetary establishments are underneath rising strain to answer disputes and fraud circumstances swiftly, with out sacrificing accuracy,” Quinte Monetary Applied sciences President Sriram Natarajan mentioned. “With CaseHUB, we’re giving them a better, extra scalable strategy to handle threat and construct belief with accountholders.”
Based in 2019 and headquartered in New York, Quinte Monetary Applied sciences made its Finovate debut at FinovateSpring 2025 in San Diego, California. On the convention, the corporate demonstrated its Superior Dispute Supervisor (ADM), which supplies a complete dispute decision strategy that automates the administration of buyer and service provider disputes throughout ACH, POS, ATM, checks, wire transfers, and Zelle. With seamless case documentation and communication to make sure full Reg E compliance, ADM lowers threat, limits losses, boosts productiveness, and streamlines operations.
This month, Quinte Monetary Applied sciences has introduced partnerships with OrboGraph to modernize test fraud detection and case administration for monetary establishments, and with Mountain America Credit score Union to “remodel fraud prevention and (the) member expertise.” With greater than 1.2 million members, Mountain America Credit score Union has 100+ branches throughout 5 states and is acknowledged because the eighth largest credit score union within the US.
Picture by Tara Winstead
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