Digital analytics platform Quantum Metric launched its Felix Agentic answer this week.
The brand new providing analyzes digital experiences to uncover important insights, clarify behavioral adjustments, and quantify enterprise impacts.
Based in 2015 and headquartered in Colorado Springs, Colorado, Quantum Metric gained Better of Present in its Finovate debut at FinovateEurope 2021.
Quantum Metric, which gained Better of Present at FinovateEurope 2021, unveiled its Felix Agentic answer this week. Constructed inside Quantum Metric, Felix Agentic is an autonomous perception engine that analyzes digital experiences to disclose important insights, clarify adjustments, and quantify impacts throughout workflows and KPIs.
One problem for organizations wanting to make use of agentic methods is having the requisite deep, contextual information to function reliably at scale. Even these organizations which have the information they want face hurdles on the subject of reworking that information into actionable insights. Felix Agentic affords a variety of options to assist convert advanced buyer conduct and different alerts into clear insights about how that conduct is impacting the enterprise. This permits corporations to uncover potential areas of friction or complexity which can be inhibiting income progress or creating buyer churn.
These options embody Felix Chat, an agentic conversational interface that delivers prompt, quantified solutions to queries involving buyer expertise and conduct evaluation, efficiency and operational metrics, enterprise impacts, product and have insights, and extra. Felix Chat takes analytics past primary AI copilots and represents a rising shift towards pure language, insight-first interactions with enterprise information. Felix Agentic additionally offers AI brokers to mechanically monitor, analyze, and alert customers to alternatives that may enhance key enterprise metrics. Working within the background, Felix Agentic’s AI brokers present a transition away from dashboards that ‘report’ change to clever methods that ‘clarify’ change.
Felix Agentic additionally options an in-UI assistant, or Copilot, that allows customers to construct and replace dashboards, metrics, and playing cards immediately inside their workflow utilizing pure language. The Copilot permits customers to ask for contextual explanations about adjustments in conduct, why these adjustments matter, and the dimensions of the impression.
“For years, groups have relied on insights and dashboards alone to grasp what occurred,” Quantum Metric famous on its LinkedIn web page this week. “Felix Agentic adjustments that with clever, proactive steerage that helps groups prioritize what issues and drive impression quicker.”
Quantum Metric gained Better of Present in its Finovate debut at FinovateEurope 2021, and returned later the identical 12 months for FinovateSpring. The corporate’s know-how helps banks differentiate their digital expertise, improve digital adoption, and increase inner effectivity. With use instances for product, engineering, buyer help, advertising, and UX groups, Quantum Metric’s digital analytics platform helps corporations seize information, uncover the “why” behind buyer conduct, and take insight-driven motion.
Quantum Metric started 2026 with vital momentum. The corporate famous that 2025 was its strongest growth 12 months to this point, together with its greatest efficiency progress but within the EMEA area. Quantum Metric additionally introduced that Felix AI adoption had reached 25% of its largest enterprise prospects, with deployments evolving from pilot applications to core operations. With monetary companies corporations akin to Western Union and Financial institution of Montreal amongst its prospects—in addition to 20% of the Fortune 500—Quantum Metric right this moment captures high-fidelity expertise insights from roughly half of the world’s Web customers.
Based in 2015, Quantum Metric is headquartered in Colorado Springs, Colorado. Mario Ciabarra is CEO.
Picture by Peter Wang on Unsplash
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