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This AI Startup Just $2.5M to Help Brands Turn Social Media Attention Into Sales

by Catatonic Times
October 9, 2025
in NFT
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Opinions expressed by Entrepreneur contributors are their very own.

For years, manufacturers have invested vital sources in constructing huge followings on Instagram and TikTok — solely to battle with changing likes and feedback into precise gross sales. A brand new AI startup thinks it has the reply.

Pinpoint, an “AI-native social working system,” simply raised $2.5 million in seed funding to reimagine how companies monetize social consideration. The spherical was co-led by Phoenix Capital Ventures and British web collective The Sidemen by way of Upside Ventures, with participation from Antler VC, Bulletpitch+, magnificence creator Brooke Monk, and executives from Spotify, Raine Group, Google and Twilio.

As an alternative of pushing audiences to web sites or e-mail funnels, Pinpoint retains your complete transaction on social platforms. Say a buyer feedback on a TikTok: Pinpoint can immediately DM them with a product suggestion, observe the acquisition and re-engage them later with tailor-made provides.

It additionally captures first-party knowledge — like emails and telephone numbers — immediately by way of DMs, giving manufacturers the flexibility to observe up by way of e-mail or SMS with out counting on third-party platforms.

For entrepreneurs, the pitch is evident: minimize out the friction between follower engagement and income.

“The world has moved on from e-mail and SMS,” says co-founder Joshua Cohen. “We’re serving to manufacturers promote in a manner that feels genuine to right this moment’s technology — assembly them the place they already are on social media.”

That message appears to resonate. In simply 4 months of beta testing, greater than 100 manufacturers have signed on, together with celebrity-backed corporations like The Rock’s PAPATUI, Jake Paul’s Betr, Molly Baz’s Ayoh and Matty Matheson’s Matty’s World. Quick-growing ventures like Extra time, IGK Hair, Bobbie, PrizePicks and Main League Pickleball are additionally early adopters.

Associated: Don’t Simply Open an On-line Retailer. Construct an Ecommerce Model

Phoenix Capital Ventures says its funding displays a broader alternative: whereas social platforms are glorious at constructing communities, most manufacturers nonetheless don’t have the instruments to monetize them successfully. Pinpoint believes they bridge that hole.

With new funding in hand, the startup plans to broaden integrations past Instagram and TikTok, positioning itself as a frontrunner within the subsequent wave of AI-powered social commerce.

Associated: This Is What a $300 Million TikTok Technique Appears Like

Why it issues

Social media is the brand new storefront: Pinpoint reveals how AI can flip likes, feedback and DMs immediately into gross sales, bypassing conventional funnels like web sites or e-mail campaigns. Entrepreneurs who rely closely on social platforms for attain now have a clearer path to monetization.

Proudly owning first-party knowledge is non-negotiable: With rising privateness rules and the decline of third-party monitoring, instruments like Pinpoint that seize emails and telephone numbers by way of social interactions give founders the possibility to future-proof buyer relationships and advertising methods.Meet shoppers the place they already are: At this time’s consumers reside on platforms like Instagram and TikTok, not in e-mail inboxes. Pinpoint reveals how entrepreneurs can join immediately with audiences in actual time, turning on a regular basis interactions like feedback and DMs into personalised purchasing experiences.

Associated: 5 Issues I Want I Knew Earlier than Launching an Ecommerce Enterprise

In different phrases, social media has develop into the brand new place the place individuals buy groceries. Pinpoint needs to make use of AI to transform likes, feedback and DMs immediately into gross sales.

Pinpoint helps entrepreneurs acquire this data by way of social interactions, strengthening buyer relationships. With shoppers spending extra time on Instagram and TikTok than in inboxes, the platform allows real-time, personalised engagement — permitting founders to fulfill audiences the place they already are and remodel on a regular basis social exercise into measurable income.

For years, manufacturers have invested vital sources in constructing huge followings on Instagram and TikTok — solely to battle with changing likes and feedback into precise gross sales. A brand new AI startup thinks it has the reply.

Pinpoint, an “AI-native social working system,” simply raised $2.5 million in seed funding to reimagine how companies monetize social consideration. The spherical was co-led by Phoenix Capital Ventures and British web collective The Sidemen by way of Upside Ventures, with participation from Antler VC, Bulletpitch+, magnificence creator Brooke Monk, and executives from Spotify, Raine Group, Google and Twilio.

As an alternative of pushing audiences to web sites or e-mail funnels, Pinpoint retains your complete transaction on social platforms. Say a buyer feedback on a TikTok: Pinpoint can immediately DM them with a product suggestion, observe the acquisition and re-engage them later with tailor-made provides.

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